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Outage in PointClickCare

Therapy Encounter Note Errors

Resolved Minor
April 25, 2024 - Started almost 2 years ago - Lasted 15 days

Incident Report

PointClickCare is experiencing an issue where some users are unable to open Therapy Encounter Notes. We're working with our partner NetHealth to resolve this issue. Updates to follow.

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 04/25/2024 03:46PM

PointClickCare is experiencing an issue where some users are unable to open Therapy Encounter Notes. We're working with our partner NetHealth to resolve this issue. Updates to follow.

over 1 year ago - at 05/02/2024 02:02AM

PointClickCare users may experience errors when opening Therapy Encounter Notes. We are working with our partner NetHealth; they have identified the issue and are working on a resolution.

We will update you when the issue is resolved.

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