Outage in PointClickCare
ISO-E Performance Degradation
Resolved Minor
May 12, 2025 - Started about 9 hours ago
- Lasted about 1 hour
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Outage Details
Teams are investigating an issue causing performance degradation to ISO-E as of 3:35AM EST, further updates to follow
Components affected
PointClickCare Senior Care EHR ApplicationLatest Updates ( sorted recent to last )
about 9 hours ago - at 05/12/2025 08:24AM
Teams are investigating an issue causing performance degradation to ISO-E as of 3:35AM EST, further updates to follow
about 8 hours ago - at 05/12/2025 09:17AM
As part of the investigation into performance disruption, ISO-E customers may have to re-login to the system between 5:25 and 5:40AM EST.
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