Outage in PointClickCare

W32 Performance Degradation

Resolved Minor
May 12, 2025 - Started 2 days ago - Lasted about 1 hour

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Outage Details

Teams are investigating an issue causing performance degradation to W32 as of earlier this morning. As part of the investigation, customers in W32 may need to re-login to Senior Care EHR between 3:45 and 4:00 ET.
Components affected
PointClickCare Senior Care EHR Application
Latest Updates ( sorted recent to last )
2 days ago - at 05/12/2025 07:30PM

Teams are investigating an issue causing performance degradation to W32 as of earlier this morning. As part of the investigation, customers in W32 may need to re-login to Senior Care EHR between 3:45 and 4:00 ET.

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