Outage in PointClickCare

Intermittent Data

Resolved Minor
November 17, 2025 - Started 1 day ago - Lasted about 3 hours

Incident Report

Customers of the New York Network Platform may experience intermittent data delay due to a vendor outage. We are actively collaborating with the vendor to restore normal operations as quickly as possible. Updates to follow

Need to monitor PointClickCare outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
1 day ago - at 11/17/2025 05:29PM

Customers of the New York Network Platform may experience intermittent data delay due to a vendor outage. We are actively collaborating with the vendor to restore normal operations as quickly as possible. Updates to follow

Latest PointClickCare outages

Connected Care Center Service Disruption - 21 days ago
Performance Degradation for WWW29 - 22 days ago
Performance Degradation in the WWW21 Environment for Some Customers - 22 days ago
Acuity Service Disruption (US Environments) - 29 days ago
Android Companion Mobile App Degradation - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook