Outage in Poplatek

High rate of debit authorization failures

Resolved Minor
February 16, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing a high rate of failed debit authorizations since 12:12 EET. Possibly a problem with some card issuer or acquirer. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/16/2024 12:46PM

All authorizations are working as expected.
Between 12:13-13:12 EET (Finnish time), authorizations were failing for Nordea cards.
The problem was external.

MONITORING about 1 year ago - at 02/16/2024 11:18AM

Error counts have come back down. Monitoring the situation closely. This problem was external.

INVESTIGATING about 1 year ago - at 02/16/2024 10:57AM

Amex is not affected.

INVESTIGATING about 1 year ago - at 02/16/2024 10:55AM

We are seeing a high rate of failed debit authorizations since 12:12 EET. Possibly a problem with some card issuer or acquirer. We are investigating.

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