Outage in Poplatek
High rate of debit authorization failures
Resolved MinorIncident Report
We are seeing a high rate of failed debit authorizations since 12:12 EET. Possibly a problem with some card issuer or acquirer. We are investigating.
Components affected
Poplatek American Express Poplatek Payment Backend Poplatek Nets Poplatek Bambora Poplatek ElavonNeed to monitor Poplatek outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/16/2024 12:46PM
All authorizations are working as expected.
Between 12:13-13:12 EET (Finnish time), authorizations were failing for Nordea cards.
The problem was external.
MONITORING
about 2 years ago - at 02/16/2024 11:18AM
Error counts have come back down. Monitoring the situation closely. This problem was external.
INVESTIGATING
about 2 years ago - at 02/16/2024 10:57AM
Amex is not affected.
INVESTIGATING
about 2 years ago - at 02/16/2024 10:55AM
We are seeing a high rate of failed debit authorizations since 12:12 EET. Possibly a problem with some card issuer or acquirer. We are investigating.
Latest Poplatek outages
Elevated authorization failures - 2 days ago
Mobile network connectivity issues with payment terminals - about 2 months ago
Elevated error rates for authorizations - 2 months ago
Nets Finland Mastercard transaction failures - 3 months ago
Authorization failures - 5 months ago
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