Outage in Posh Technologies
Posh Answers and Knowledge Assistant not responding
Resolved MinorIncident Report
We are currently investigating an issue with our Posh Answers and Knowledge Assistants that occurred between 11:36am and 12:00pm EDT. The products are now functioning normally and we will provide another update once we have more detail.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/02/2025 08:39PM
This outage was caused by an internal API that failed to connect properly to database services after a HA failover. We have implemented improved monitoring and automation for the API to prevent this from occurring again.
INVESTIGATING
8 months ago - at 09/02/2025 04:06PM
We are currently investigating an issue with our Posh Answers and Knowledge Assistants that occurred between 11:36am and 12:00pm EDT. The products are now functioning normally and we will provide another update once we have more detail.
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