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Outage in Posh Technologies

Posh Portal - Chat logs missing

Resolved Minor
August 28, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with the display of chat logs for interactions this morning. We will provide another update in 30 minutes, or sooner if there is any change.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/28/2025 02:46PM

We have identified the issue and resolved the issue. Chat logs are now displaying normally.

There is no loss of data, this was a delay with the message processing that has been resolved.

INVESTIGATING 6 months ago - at 08/28/2025 02:21PM

We are continuing our investigation and will provide another update in 30 minutes or less.

INVESTIGATING 6 months ago - at 08/28/2025 01:50PM

We are currently investigating an issue with the display of chat logs for interactions this morning. We will provide another update in 30 minutes, or sooner if there is any change.

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