Outage in Powerschool

eFinancePlus ThinPrint Hub - 2024 SSL Certificate Update

Resolved Minor

January 04, 2024 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue with the eFinancePlus ThinPrint Hub - 2024 SSL Certificate Update.

Components affected

Powerschool eFinancePlus

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/05/2024 05:28PM

Issue on the print server was resolved yesterday.

MONITORING about 2 years ago - at 01/04/2024 08:50PM

MONITORING about 2 years ago - at 01/04/2024 06:12PM

The print servers have been updated for all versions of the software. We are monitoring this matter to make sure the issue has been resolved for all versions of eFinancePlus.

IDENTIFIED about 2 years ago - at 01/04/2024 05:49PM

The issue has been identified on the print server. Each print server is being updated.

The 22.4 print server has been update. If you are on 22.4 you can try printing again. You do NOT need to install the Certificate again if you already installed it successfully.

INVESTIGATING about 2 years ago - at 01/04/2024 05:16PM

We are currently investigating an issue with the eFinancePlus ThinPrint Hub - 2024 SSL Certificate Update.

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