Outage in Powerschool
SchoolMessenger Communicate - login issue
Resolved MajorIncident Report
Summary AI Generated
A configuration issue affecting SAML (SSO) and MFA authentication caused login failures in SchoolMessenger Communicate for approximately 7 hours. Users were unable to access the platform during this period. The issue was remediated and confirmed resolved after monitoring confirmed service stability.
We are investigating reports of login issues within SchoolMessenger Communicate. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/29/2026 08:46PM
The SAML (SSO) and MFA authentication issues affecting SchoolMessenger Communicate have been resolved. Our teams have completed remediation and monitored the environment to confirm service stability. We appreciate your patience while we worked to resolve this issue.
MONITORING
1 day ago - at 10/29/2026 06:52PM
Remediation has been implemented for the SAML (SSO) and MFA authentication issues affecting SchoolMessenger Communicate. Our teams are monitoring the environment and customer experience to confirm service stability. We will continue to provide updates as additional information becomes available.
IDENTIFIED
1 day ago - at 10/29/2026 04:43PM
Our teams have identified a configuration-related issue affecting SAML (SSO) and MFA authentication within SchoolMessenger Communicate. Remediation is underway to address the issue and restore normal authentication functionality. We will provide further updates as progress is made.
INVESTIGATING
1 day ago - at 10/29/2026 01:41PM
We are investigating reports of login issues within SchoolMessenger Communicate. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Latest Powerschool outages
Customer Central Access Issue - 3 days ago
Support Chat Unavailable - 8 days ago
PowerSchool eSchoolPlus SIS - intermittent slowness - 9 days ago
Investigating - Critical PHP Vulnerabilities - 9 days ago
eFinancePlus Attachment Access Issue - 11 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
