Outage in PPRO
Test ITSM | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a partial service degradation affecting Test ITSM for 8 minutes, caused by an internal system change. The engineering team identified and resolved the issue, with monitoring continuing to ensure stable performance recovery.
The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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Latest Updates ( sorted recent to last )
MONITORING
about 20 hours ago - at 05/02/2026 07:51PM
The service degradation affecting Test ITSM has reportedly been resolved. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 20 hours ago - at 05/02/2026 07:49PM
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
INVESTIGATING
about 21 hours ago - at 05/02/2026 07:48PM
The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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