Outage in PPRO
[External] Bancontact | BNP PARIBAS FORTIS | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation with Bancontact payments due to an issue at BNP Paribas Fortis, their external service provider. The incident affected Bancontact payment processing for approximately 1 hour. The external provider resolved the underlying issue and PPRO confirmed full restoration of normal operations after monitoring the recovery.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 05/03/2026 02:09AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 15 hours ago - at 05/03/2026 01:17AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 15 hours ago - at 05/03/2026 01:13AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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