Outage in PPRO
Test ITSM | | Severe Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a severe service degradation affecting Test ITSM on July 18, 2026, lasting approximately 9 minutes. The incident was attributed to an internal system change, with engineering teams actively investigating and working toward remediation. The issue was identified and analysed promptly, with a resolution path being scheduled.
The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 6 hours ago - at 07/18/2026 01:35AM
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..
INVESTIGATING
about 6 hours ago - at 07/18/2026 01:32AM
The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
Latest PPRO outages
Test ITSM | TEST Only | Severe Service Degradation - about 3 hours ago
[External] Test ITSM | Please Ignore - This is Only a Test | Partial Service Degradation - about 3 hours ago
[External] Test ITSM | | Severe Service Degradation - about 6 hours ago
[External] Credit Card - Brazil | | Partial Service Degradation - about 10 hours ago
Test ITSM | | Severe Service Degradation - 1 day ago
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