Outage in PPRO
[External] Test ITSM | | Severe Service Degradation
Resolved MajorIncident Report
Summary AI Generated
**PPRO – Test ITSM Service Degradation** PPRO's Test ITSM experienced a severe service degradation caused by an issue at the provider/partner level, lasting approximately 10 minutes. The problem was identified and escalated to the partner's technical support team, who resolved it on their end. PPRO is actively monitoring the service to confirm stable performance before formally closing the incident.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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Latest Updates ( sorted recent to last )
MONITORING
about 6 hours ago - at 07/18/2026 01:44AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 6 hours ago - at 07/18/2026 01:43AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Latest PPRO outages
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