PPRO experienced a severe service degradation affecting Test ITSM on July 18, 2026, lasting approximately 9 minutes. The incident was attributed to an internal system change, which was identified and analysed by the technical team. The engineering team actively worked toward remediation and resolution.
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This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..
The PPRO monitoring system has identified a Severe Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
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