Outage in Precisely

Spectrum OnDemand APIs - Service Issue

Resolved Major
September 05, 2024 - Started 4 months ago - Lasted 33 minutes
Official incident page

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Outage Details

Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our EMEA production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/05/2024 11:16AM

Dear Spectrum OnDemand APIs customer,

We experienced intermittent errors for address validation in the EMEA region starting at 07:00 AM UTC. We began seeing recovery at 11:00 AM UTC and will continue to closely monitor our systems. This impacted our production environment. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team

INVESTIGATING 4 months ago - at 09/05/2024 10:55AM

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our EMEA production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

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