Outage in Precisely

Spectrum OnDemand APIs - Service Issue

Resolved Major
April 14, 2025 - Started 19 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
Components affected
Precisely APAC - API Precisely US - API Precisely EMEA - API
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/14/2025 05:24PM

This incident has been resolved.

IDENTIFIED 19 days ago - at 04/14/2025 05:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 19 days ago - at 04/14/2025 05:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 19 days ago - at 04/14/2025 04:05PM

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

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