Outage in PremFin

Possible performance issues on PremFin production environment

Minor
January 31, 2025 - Started 11 months ago
Official incident page

Incident Report

Mambu has become aware of an issue affecting PremFin Production environment. Users may be experiencing temporary service degradation. We are currently investigating the issue.
Components affected
PremFin Production Environment (, Ireland)

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Latest Updates ( sorted recent to last )
MONITORING 11 months ago - at 01/31/2025 05:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 01/31/2025 10:33AM

Mambu has become aware of an issue affecting PremFin Production environment. Users may be experiencing temporary service degradation. We are currently investigating the issue.

Latest PremFin outages

Possible service degradation - 10 months ago
Production PremFin disaster recovery in progress - about 1 year ago
Issue impacting sandbox cloning and DB backup - about 1 year ago
Possible sandbox cloning failures - about 1 year ago
Mambu v9.155.2 will be rolled back due to the potential issue related to extracting excel reports in Mambu UI - almost 2 years ago

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