Outage in Presslabs

Git service affected by the WordPress upgrade on the EU cluster

Resolved Minor

January 31, 2024 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're seeing a degraded performance on the Git service following the WordPress upgrade on the EU clusters and are actively looking into this. Certain GIt operations might be affected or timeouts could be seen when trying to push to Git. We'll post updates here as soon as we have them. Thank you for your patience!

Components affected

Presslabs Git service

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/31/2024 11:17PM

This incident has been resolved.

MONITORING about 2 years ago - at 01/31/2024 10:46PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 01/31/2024 10:46PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 01/31/2024 10:15PM

We're seeing a degraded performance on the Git service following the WordPress upgrade on the EU clusters and are actively looking into this. Certain GIt operations might be affected or timeouts could be seen when trying to push to Git.

We'll post updates here as soon as we have them. Thank you for your patience!

Latest Presslabs outages

Displaying logs in dashboard not working - 8 months ago

Frontend pages returning 404 on US clusters - 11 months ago

Backend unresponsive on some sites from US cluster - 12 months ago

wp-admin unavailable for some of the sites - over 1 year ago

Internal systems unavailable - over 1 year ago

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