Outage in Presslabs

WordPress transactional e-mails not being sent

Resolved Minor
May 15, 2024 - Started 7 months ago - Lasted about 17 hours
Official incident page

Need to monitor Presslabs outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Presslabs, and never miss an outage again.
Start Free Trial

Outage Details

We have been informed that the e-mails issued through WordPress are not being sent. Upon investigating, we discovered that our SendGrid account has been suspended, and we are working with them to unblock our account. We'll post updates here as soon as we have them.
Components affected
Presslabs Email delivery
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/16/2024 01:00PM

Our SendGrid account has been reconnected and multiple measures were taken to avoid this from happening in the future. Thanks for your patience and understanding of this unforeseen incident.

IDENTIFIED 7 months ago - at 05/15/2024 08:29PM

We have been informed that the e-mails issued through WordPress are not being sent. Upon investigating, we discovered that our SendGrid account has been suspended, and we are working with them to unblock our account. We'll post updates here as soon as we have them.

Be the first to know when Presslabs and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime