Outage in Prime Trust
Intermittent Bitcoin Transaction Failures
Resolved MinorIncident Report
We are currently working with our wallet provider to investigate this issue and resolve the matter as quickly as possible. We will provide periodic updates as they are received.
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 04/23/2022 01:02PM
With the assistance of our wallet provider, we were able to identify the issue and it has now been resolved. Bitcoin transactions are flowing as expected and we are actively working to resolve any remaining pending transfers. We will continue to monitor transactions for a while longer to ensure proper operation until we are comfortable that the issue has been completely resolved and will not return.
INVESTIGATING
over 3 years ago - at 04/23/2022 11:11AM
We are currently working with our wallet provider to investigate this issue and resolve the matter as quickly as possible. We will provide periodic updates as they are received.
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