Outage in Prime Trust
Issue with asset transfers stuck in a pending state
Resolved MinorIncident Report
We are experiencing an issue with asset transfers sporadically getting stuck in a pending state. This appears to coincide with the recent scheduled maintenance event from our wallet provider, and we are working with them to investigate this.
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/23/2022 03:09PM
The affected transactions have been updated. We are monitoring to ensure that there are no lingering issues from this.
INVESTIGATING
over 3 years ago - at 05/23/2022 03:00PM
We are experiencing an issue with asset transfers sporadically getting stuck in a pending state. This appears to coincide with the recent scheduled maintenance event from our wallet provider, and we are working with them to investigate this.
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