Outage in Prime Trust

Issue with asset transfers stuck in a pending state

Resolved Minor
May 23, 2022 - Started over 3 years ago - Lasted 7 minutes
Official incident page

Incident Report

We are experiencing an issue with asset transfers sporadically getting stuck in a pending state. This appears to coincide with the recent scheduled maintenance event from our wallet provider, and we are working with them to investigate this.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/23/2022 03:09PM

The affected transactions have been updated. We are monitoring to ensure that there are no lingering issues from this.

INVESTIGATING over 3 years ago - at 05/23/2022 03:00PM

We are experiencing an issue with asset transfers sporadically getting stuck in a pending state. This appears to coincide with the recent scheduled maintenance event from our wallet provider, and we are working with them to investigate this.

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