Outage in Prime Trust

System Unavailable - Prime Trust Cloud UI and API functionality

Resolved Major
May 23, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

The Prime Trust Cloud Web-UI and API functionality is currently down. We are actively investigating this.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/24/2022 01:22AM

We have been able to restore Cloud and API services. We remain actively engaged and will continue to monitor closely.

INVESTIGATING over 3 years ago - at 05/24/2022 01:06AM

The Prime Trust Cloud Web-UI and API functionality is still down. We are still actively investigating this to determine the cause. Thank you for your patience.

INVESTIGATING over 3 years ago - at 05/24/2022 12:06AM

The Prime Trust Cloud Web-UI and API functionality is currently down. We are actively investigating this.

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