Prime Core Platform Degradation

The Prime Core platform has stabilized; however, we will continue to monitor this incident closely and will be prepared to engage should the situation change. Thank you for your patience.

We are continuing to see latency across the Prime Core platform impacting our payment processing, liquidity settlements and KYC checks. We have our Engineering and Ops teams fully engaged and actively working to resolve the issue. We will provide updates as information becomes available. Thank you for your patience.

We are currently investigating an issue with latency that is mostly affecting quote settlement and asset disbursements. Our internal teams are fully engaged and working on resolving this.