Outage in Prime Trust

Degraded System Performance.

Resolved Minor
June 10, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently seeing transactions delayed with our wallet provider.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/10/2022 05:57AM

Our wallet provider identified an issue with some of their services that caused an outage with asset transfers being processed successfully. The provider has since resolved the issue and we are seeing asset transfers settle as expected. We are continuing to monitor asset transfers on our platform to ensure they continue to settle successfully as expected.

INVESTIGATING over 3 years ago - at 06/10/2022 04:39AM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 06/10/2022 04:38AM

We are currently seeing transactions delayed with our wallet provider.

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