Outage in Prime Trust

Degraded performance - Prime Trust Compliance

Resolved Minor
June 16, 2022 - Started over 3 years ago - Lasted 13 minutes
Official incident page

Incident Report

We are currently experiencing some issues with our Compliance services. Our teams are actively investigating this, and we will provide updates here.
Components affected
Prime Trust Prime Compliance

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 06/17/2022 12:06AM

The issue we have identified affects the account approval process in particular. Other compliance services continue to operate normally. We will continue to provide updates here as we proceed with our investigation.

INVESTIGATING over 3 years ago - at 06/17/2022 12:00AM

We are currently experiencing some issues with our Compliance services. Our teams are actively investigating this, and we will provide updates here.

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