Outage in Prime Trust

Prime Core Cloud UI and Corporate Websites

Resolved Minor
October 11, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue on the Prime Core Cloud UI and Prime Trust Websites that point to a connection issue on our front end web portals. This does not affect API traffic and all other services are operating normally. We are working to implement a fix and will provide an update as soon as that work is complete.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 10/10/2022 11:13PM

We have identified an issue on the Prime Core Cloud UI and Prime Trust Websites that point to a connection issue on our front end web portals. This does not affect API traffic and all other services are operating normally. We are working to implement a fix and will provide an update as soon as that work is complete.

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