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Outage in Prime Trust

Post-maintenance issues under investigation

Resolved Maintenance
October 17, 2022 - Started almost 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

Database maintenance event has been extended up to October 17th, 2022, 6:30 AM UTC. During this period, Prime Core services will be unavailable. Please stay tuned for progress of the maintenance.

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Latest Updates ( sorted recent to last )
IDENTIFIED almost 4 years ago - at 10/17/2022 05:31AM

Our internal teams are continuing to work through the post-maintenance issues, and we currently anticipate completing this work around 6:30 AM UTC.

IDENTIFIED almost 4 years ago - at 10/17/2022 05:13AM

Database maintenance event has been extended up to October 17th, 2022, 6:30 AM UTC. During this period, Prime Core services will be unavailable. Please stay tuned for progress of the maintenance.

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