Outage in Prime Trust

Post-maintenance issues under investigation

Resolved Maintenance
October 17, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Database maintenance event has been extended up to October 17th, 2022, 6:30 AM UTC. During this period, Prime Core services will be unavailable. Please stay tuned for progress of the maintenance.
Components affected
Prime Trust Prime Rails Prime Trust Prime Ledger Prime Trust Prime Liquidity Prime Trust Prime Issuance Prime Trust Prime Digital Assets Prime Trust Prime Custody Prime Trust Prime Indemnity Prime Trust Prime Compliance Prime Trust Website Prime Trust Prime Settlement Prime Trust Prime Cloud (web-ui)

Need to monitor Prime Trust outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 10/17/2022 05:31AM

Our internal teams are continuing to work through the post-maintenance issues, and we currently anticipate completing this work around 6:30 AM UTC.

IDENTIFIED about 3 years ago - at 10/17/2022 05:13AM

Database maintenance event has been extended up to October 17th, 2022, 6:30 AM UTC. During this period, Prime Core services will be unavailable. Please stay tuned for progress of the maintenance.

Latest Prime Trust outages

Prime Liquidity - Delays in outgoing transactions processing - over 2 years ago
Degraded System Performance - Prime Rails - over 2 years ago
Prime Liquidity - Long confirmation times - over 2 years ago
Prime Liquidity - Degraded Performance - over 2 years ago
Degraded System Performance - over 2 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook