Outage in Primer
Degradation of service impacting 3DS
Resolved Minor
Need to monitor Primer outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Primer, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
The underlying issue has been fixed and we're now monitoring the service.
We have further information on the impact: this is causing a delay on the Dispute callback for some payments. We will work in recovering those once the fix is fully deployed.
We have assessed that the impact is on the Dispute webhook service, causing some payments to not successfully pass the authentication during a 3DS attempt. We have now updated the impact information, and continue working to have it resolved as soon as possible.
We have identified, and are working to fix, a database issue that may be impacting the 3DS service and causing some payments to remain pending for longer than usual.
Latest Primer outages
Real-time vendor status monitoring for IT and Ops teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3965 services available
Integrations with
