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Outage in Primer

Degraded Performance on GET Payments Endpoints and Dashboard

Resolved Minor
March 25, 2026 - Started 25 days ago - Lasted about 1 hour

Incident Report

We are experiencing issues with latency on GET payments endpoint and payment list on Dashboard. We will provide further details as it becomes available. Payment processing is not being impacted.

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Latest Updates ( sorted recent to last )
MONITORING 25 days ago - at 03/25/2026 05:14AM

We have fixed the issue, and GET payments endpoint and payment list on Dashboard latency is no longer impacted. We continue to monitor it and will provide another update, shortly.

INVESTIGATING 25 days ago - at 03/25/2026 04:39AM

We are experiencing issues with latency on GET payments endpoint and payment list on Dashboard. We will provide further details as it becomes available. Payment processing is not being impacted.

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