Outage in PrimeXBT

Messages cannot be sent via support chat messenger

Resolved Major
February 22, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the PrimeXBT status page and multiple sources to provide up-to-date information. Check back with us for the latest PrimeXBT uptime status.

Outage Details

We observe issues with our support chats. Messages in new chats are not delivered to our support team. If you need to contact support while we are working on this issue, please send a message to email support@help.primexbt.com, or continue one of your older chats with support instead of opening a new one.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/22/2024 11:15AM

This incident has been resolved.

IDENTIFIED 11 months ago - at 02/22/2024 09:54AM

We observe issues with our support chats. Messages in new chats are not delivered to our support team.
If you need to contact support while we are working on this issue, please send a message to email support@help.primexbt.com, or continue one of your older chats with support instead of opening a new one.

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