Check if PrimeXBT is down, recent outages, user-reported issues, and outages map.
PrimeXBT is working normally
Last checked from PrimeXBT's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 39 incidents since started monitoring PrimeXBT status in June 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
over 1 year ago · lasted about 1 hour
We observe issues with our support chats. Messages in new chats are not delivered to our support team. If you need to contact support while we are working on this issue, please send a message to email support@help.primexbt.com, or continue one of ...
over 1 year ago · lasted about 1 hour
We observe accessibility issues to PrimeXBT trading platform. We have taken the trading platform offline for a short maintenance to address the issues. Our team is working on restoring access to the platform as soon as possible. We will update th...
almost 2 years ago · lasted about 10 hours
An incident with Copy-trading module caused the closure of active copy-trading strategies. Because of the incident, the following facilities have been taken offline for investigation and maintenance: - Copy-trading module - In-wallet Exchange '...
We've tracked and collected 39 incidents since started monitoring PrimeXBT status
Human
cannot open app and web primexbt not work also, that discribe can't load data look like doesn't have internet, but my network working on other site
Ryan
Service still down even on the site it say its open
Mathieu
The app is not loading my balance and I cannot connect to my account on the website
J
Can't log in or won't load
Steven
Not accepting any deposits and no record of any requested withdrawals to the exchange either.
Lore
the website doesnt work
L
Website not responding
IsDown aggregates scheduled maintenances for PrimeXBT. Currently, there are 1 more maintenances scheduled.
Scheduled for September 17, 2025 at 04:15 AM EDT · until 05:15 AM EDT
Dear Traders! Your experience is our priority. To continue improving our platform, we will be performing scheduled maintenance on September 17 at 08:15 GMT for approximately one hour. While we don't expect any downtime, some services may run slowe...
PrimeXBT isn't down. You can check PrimeXBT status and incident details on the top of the page. IsDown continuously monitors PrimeXBT official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PrimeXBT is currently operational. You can check PrimeXBT status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PrimeXBT being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PrimeXBT official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PrimeXBT last outage was on February 22, 2024 with the title "Messages cannot be sent via support chat messenger"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
