Outage in PrimeXBT

Cloudflare Network Performance Issues in APAC region

Resolved Minor
May 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Cloudflare reported network performance issues in the APAC (Asia-Pacific) region as of May 31, 2023 - 07:32 UTC. PrimeXBT utilizes Cloudflare infrastructure to provide access to the trading platform globally. Because of the incident, our users in the APAC region may experience issues loading the web version of the platform. If you experience issues loading the web version of the platform, we recommend using PrimeXBT mobile app to access your account. We are monitoring the situation with Cloudflare services
Components affected
PrimeXBT Margin Trading PrimeXBT Covesting

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/31/2023 09:46AM

Cloudflare reported the incident with their infrastructure as resolved. We confirm that PrimeXBT site is fully accessible in APAC and SAM regions

IDENTIFIED over 2 years ago - at 05/31/2023 08:21AM

Cloudflare reported network performance issues in the APAC (Asia-Pacific) region as of May 31, 2023 - 07:32 UTC. PrimeXBT utilizes Cloudflare infrastructure to provide access to the trading platform globally. Because of the incident, our users in the APAC region may experience issues loading the web version of the platform.

If you experience issues loading the web version of the platform, we recommend using PrimeXBT mobile app to access your account.

We are monitoring the situation with Cloudflare services

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