Outage in PrimeXBT

BEP-20 deposits and withdrawals delayed

Resolved Major
June 07, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

IsDown continuously monitors the PrimeXBT status page and multiple sources to provide up-to-date information. Check back with us for the latest PrimeXBT uptime status.

Outage Details

There are delays with processing BEP-20 deposits and withdrawals (transfers over the BSC blockchain): * Some users may experience delays with processing their withdrawals over the BSC blockchain. * Crediting BEP-20 token deposits over the BSC blockchain is delayed for recent deposits. Deposits and withdrawals over other blockchains: Bitcoin, Ethereum (ERC-20), Tron (TRC-20) – are unaffected. Please be assured that your funds are safe. All pending deposits will be credited to user accounts, and delayed withdrawals will be released once our team resolves the processing issue. Our team is working on resolving the issue as soon as possible. We will post further updates as soon as there is additional information.
Components affected
PrimeXBT Deposits and Withdrawals
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/08/2023 07:14PM

We have finished extended monitoring of the BEP-20 deposits and withdrawals and confirmed the system's optimal performance.

MONITORING over 1 year ago - at 06/08/2023 07:36AM

All pending deposits and withdrawals have been processed. New deposits are processed without delays now. We are monitoring the system to ensure its optimal performance.

IDENTIFIED over 1 year ago - at 06/07/2023 06:31PM

There are delays with processing BEP-20 deposits and withdrawals (transfers over the BSC blockchain):

* Some users may experience delays with processing their withdrawals over the BSC blockchain.
* Crediting BEP-20 token deposits over the BSC blockchain is delayed for recent deposits.

Deposits and withdrawals over other blockchains: Bitcoin, Ethereum (ERC-20), Tron (TRC-20) – are unaffected.

Please be assured that your funds are safe. All pending deposits will be credited to user accounts, and delayed withdrawals will be released once our team resolves the processing issue.

Our team is working on resolving the issue as soon as possible. We will post further updates as soon as there is additional information.

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime