Outage in PrimeXBT

Withdrawals over TRON network (TRC-20) may be delayed

Resolved Minor
July 11, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

IsDown continuously monitors the PrimeXBT status page and multiple sources to provide up-to-date information. Check back with us for the latest PrimeXBT uptime status.

Outage Details

Following the TRON network upgrade (Periander upgrade), PrimeXBT is additionally verifying and monitoring withdrawals over the TRON network (TRC-20) to ensure a smooth transition and safety of clients’ transactions after the network upgrade. Due to the additional verification, withdrawals over the TRON network (TRC-20) may be delayed on Tuesday, July 11th, 2023. Withdrawals over other blockchains - Bitcoin, Ethereum (ERC-20), BSC (BEP-20), - and deposits over all blockchains are not affected by this additional check. We will notify additionally once the verification is completed.
Components affected
PrimeXBT Deposits and Withdrawals
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/11/2023 04:03PM

We have completed checks of the TRON network withdrawal processing. All pending TRC-20 withdrawals due today have been processed and released.

IDENTIFIED over 1 year ago - at 07/11/2023 12:37PM

Following the TRON network upgrade (Periander upgrade), PrimeXBT is additionally verifying and monitoring withdrawals over the TRON network (TRC-20) to ensure a smooth transition and safety of clients’ transactions after the network upgrade.

Due to the additional verification, withdrawals over the TRON network (TRC-20) may be delayed on Tuesday, July 11th, 2023.

Withdrawals over other blockchains - Bitcoin, Ethereum (ERC-20), BSC (BEP-20), - and deposits over all blockchains are not affected by this additional check.

We will notify additionally once the verification is completed.

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