Outage in PrimeXBT

Withdrawals over TRON network (TRC-20) may be delayed

Resolved Minor

July 11, 2023 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Following the TRON network upgrade (Periander upgrade), PrimeXBT is additionally verifying and monitoring withdrawals over the TRON network (TRC-20) to ensure a smooth transition and safety of clients’ transactions after the network upgrade. Due to the additional verification, withdrawals over the TRON network (TRC-20) may be delayed on Tuesday, July 11th, 2023. Withdrawals over other blockchains - Bitcoin, Ethereum (ERC-20), BSC (BEP-20), - and deposits over all blockchains are not affected by this additional check. We will notify additionally once the verification is completed.

Components affected

PrimeXBT Deposits and Withdrawals

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 07/11/2023 04:03PM

We have completed checks of the TRON network withdrawal processing. All pending TRC-20 withdrawals due today have been processed and released.

IDENTIFIED almost 3 years ago - at 07/11/2023 12:37PM

Following the TRON network upgrade (Periander upgrade), PrimeXBT is additionally verifying and monitoring withdrawals over the TRON network (TRC-20) to ensure a smooth transition and safety of clients’ transactions after the network upgrade.

Due to the additional verification, withdrawals over the TRON network (TRC-20) may be delayed on Tuesday, July 11th, 2023.

Withdrawals over other blockchains - Bitcoin, Ethereum (ERC-20), BSC (BEP-20), - and deposits over all blockchains are not affected by this additional check.

We will notify additionally once the verification is completed.

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