What is Step current status?

Step is currently operational. You can check Step status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Step was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Step status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Step outages, issues and problems' at the top of the page.

How to monitor or check Step status?

You can use IsDown service or go to Step official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Step is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Step has issues. Step official status page might also offer notification options such as email, SMS, or Slack.

Step Status - Is Step Down? Check current status

Current Step official ongoing incidents

No incidents reported in Step's status page

IsDown pulls data from Step's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Step issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Step problems

M

Mary

3 months ago

Dealing transfers from bank accounts n debit cards
G

Garry

3 months ago

App says having technical difficulties
J

Jessica

4 months ago

The app isn't opening at all
M

Melanie

5 months ago

Nothing is working for me
S

Shayne

Card Purchases 11 months ago

Direct deposit not showing
A

Ashley

11 months ago

Direct deposit not posted!!!
D

Detria

12 months ago

My Step appt is just spinning.

Step outage history

IsDown has tracked 15 incidents since started monitoring Step status in October 2022.

Aug 15 2024

Intermittent service outages

9 months ago · lasted about 8 hours

We are currently experiencing intermittent networking errors with multiple services. This may temporarily impact ability to use the app or affect purchases with your card. We're investigating the root cause of the issue, and hope to have everythin... More details
Aug 12 2024

Stocks feature experiencing errors

9 months ago · lasted about 22 hours

Users may see errors when viewing, buying, or selling stocks, due to an issue affecting an external partner. We're working to restore functionality as quickly as possible. More details
Apr 03 2024

Errors when viewing stock details.

about 1 year ago · lasted 29 minutes

We are working with our 3rd party partner to restore functionality as quickly as possible. More details
Oct 2022 ...

IsDown started monitoring Step status

We've tracked and collected 15 incidents since started monitoring Step status

Having problems with Step? What can you do?

First, stay calm.
- We know it's stressful when Step is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Step already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Step status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Step is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Monitoring Step since October 2022

Monitoring 16 Step services and regions

0 incidents in 2025

Step outages in the last 30 days

Number of Incidents

0 issues

Last incident

259 days ago

Check Step components, services, or regions current status in real-time

Frequently Asked Questions

Is Step down today?

Step isn't down. You can check Step status and incident details on the top of the page. IsDown continuously monitors Step official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Step status?

Step is currently operational. You can check Step status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Step outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Step slow today?

Currently there's no report of Step being slow. Check on the top of the page if there are any reported problems by other users.

How are Step outages detected?

IsDown monitors the Step official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Step outage?

Step last outage was on August 15, 2024 with the title "Intermittent service outages"

Step not working for you? How do I know if Step is down?

Check on the top of the page if there are any reported problems by other users.
Reach out to their Twitter account.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.