Is Step Down? Current Status & Real-time Updates
Check if Step is down, recent outages, user-reported issues, and outages map.
Step status - Is it down right now?
Step is working normally
Last checked from Step's status page a few minutes ago
Check if Step is down, recent outages, user-reported issues, and outages map.
Step is working normally
Last checked from Step's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 16 incidents since started monitoring Step status in October 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 1 month ago · lasted about 1 hour
We’re currently undergoing maintenance, which will take less than an hour. Services impacted: card purchases, logging in to the app to view your accounts. Services not impacted: incoming bank transfers, payroll/direct deposit, scheduled/recurring...
12 months ago · lasted about 8 hours
We are currently experiencing intermittent networking errors with multiple services. This may temporarily impact ability to use the app or affect purchases with your card. We're investigating the root cause of the issue, and hope to have everythin...
12 months ago · lasted about 22 hours
Users may see errors when viewing, buying, or selling stocks, due to an issue affecting an external partner. We're working to restore functionality as quickly as possible.
We've tracked and collected 16 incidents since started monitoring Step status
Aiden
its not properly downloading as i use the https and all it gives me is a blank mp3. can u pls help me out thanks
scarlett
my app won't open. whenever i try to open it, it stays on a loading screen and it has stayed like that the past three days. i can still make purchases but i can't view them or my balance.
Emily
Step app money not going through
lizzy
When I try to acess virtual card is says virtual cards are down
Eldon
It says step is having technical issues right now
Chris
The Step app is not working
Mary
Dealing transfers from bank accounts n debit cards
Garry
App says having technical difficulties
Jessica
The app isn't opening at all
Melanie
Nothing is working for me
Shayne
Direct deposit not showing
Ashley
Direct deposit not posted!!!
Detria
My Step appt is just spinning.
Step isn't down. You can check Step status and incident details on the top of the page. IsDown continuously monitors Step official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Step is currently operational. You can check Step status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Step being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Step official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Step last outage was on June 30, 2025 with the title "Database maintenance"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
