Outage in Step
Intermittent service outages
Resolved MajorIncident Report
We are currently experiencing intermittent networking errors with multiple services. This may temporarily impact ability to use the app or affect purchases with your card. We're investigating the root cause of the issue, and hope to have everything restored to full functionality soon!
Components affected
Step Card Purchases Step Send & Receive Money Step Debit Card Funding Step Crypto Investing Step ATM Access Step Linking Bank Account Step Bank Transfers Step Direct Deposit Step Create Account Step Referral BonusesLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/16/2024 01:08AM
This incident has been resolved.
INVESTIGATING
about 1 year ago - at 08/15/2024 04:55PM
We are currently experiencing intermittent networking errors with multiple services. This may temporarily impact ability to use the app or affect purchases with your card. We're investigating the root cause of the issue, and hope to have everything restored to full functionality soon!
Latest Step outages
Database maintenance - 4 months ago
Stocks feature experiencing errors - about 1 year ago
Errors when viewing stock details. - over 1 year ago
Stocks investing Issues - over 1 year ago
Crypto service experiencing errors - over 2 years ago
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