Step status updated a few minutes ago
Step is working normally
This chart shows the number of user-reported issues for Step service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Step is down. The map shows recent Step outages from around the world.
Step Outage MapCheck Step status history below. IsDown detects when Step is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We’re currently undergoing maintenance, which will take less than an hour.
Services impacted: ca...
|
Jun 30, 2025 at 08:05 AM UTC
|
about 1 hour |
|
Possible Outage Indicated by User Reports
|
Jun 12, 2025 at 07:54 PM UTC
Never acknowledged
|
about 1 hour |
|
We are currently experiencing intermittent networking errors with multiple services. This may tem...
|
Aug 15, 2024 at 04:55 PM UTC
|
about 8 hours |
|
Users may see errors when viewing, buying, or selling stocks, due to an issue affecting an extern...
|
Aug 12, 2024 at 08:53 PM UTC
|
about 22 hours |
|
We are working with our 3rd party partner to restore functionality as quickly as possible.
|
Apr 03, 2024 at 10:13 PM UTC
|
29 minutes |
|
Users may see errors when viewing, buying, or selling stocks. We're working as fast as we can to ...
|
Mar 05, 2024 at 09:24 PM UTC
|
about 3 hours |
|
We are currently experiencing problems with our crypto service, our engineers are working to rest...
|
Mar 10, 2023 at 10:06 PM UTC
|
about 2 hours |
|
We are investigating an issue preventing the mobile app from loading. We are working as quickly a...
|
Dec 21, 2022 at 10:59 PM UTC
|
44 minutes |
|
Some users are unable to sell crypto from their account, we are working to restore functionality ...
|
Dec 15, 2022 at 06:57 PM UTC
|
about 2 hours |
|
We are experiencing issues with crypto investing, that may results in errors in the mobile app. W...
|
Dec 05, 2022 at 08:25 PM UTC
|
about 21 hours |
Check if any Step component is down. View the current status of 12 services and regions.
| Component | Status |
|---|---|
| ATM Access | OK |
| Bank Transfers | OK |
| Card Purchases | OK |
| Create Account | OK |
| Crypto Investing | OK |
| Debit Card Funding | OK |
| Direct Deposit | OK |
| Linking Bank Account | OK |
| Mobile App | OK |
| Referral Bonuses | OK |
| Send & Receive Money | OK |
| Support | OK |
Step isn't down. You can check Step status and incident details on the top of the page. IsDown continuously monitors Step official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Step is currently operational. You can check Step status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Step being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Step official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Step last outage was on June 30, 2025 with the title "Database maintenance"
IsDown and DownDetector help users determine if Step is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Step's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.