Outage in Step

Mobile app is not loading.

Resolved Major
December 21, 2022 - Started almost 3 years ago - Lasted 44 minutes
Official incident page

Incident Report

We are investigating an issue preventing the mobile app from loading. We are working as quickly as possible to restore functionality.
Components affected
Step Android App Step iOS App
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/21/2022 11:39PM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 12/21/2022 10:59PM

We are investigating an issue preventing the mobile app from loading. We are working as quickly as possible to restore functionality.

Latest Step outages

Database maintenance - 4 months ago
Intermittent service outages - about 1 year ago
Stocks feature experiencing errors - about 1 year ago
Errors when viewing stock details. - over 1 year ago
Stocks investing Issues - over 1 year ago

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