Outage in Step
Database maintenance
Resolved MinorIncident Report
We’re currently undergoing maintenance, which will take less than an hour.
Services impacted: card purchases, logging in to the app to view your accounts.
Services not impacted: incoming bank transfers, payroll/direct deposit, scheduled/recurring transfers.
Components affected
Step ATM Access Step Card Purchases Step Send & Receive Money Step Debit Card Funding Step Crypto Investing Step Linking Bank Account Step Create Account Step Referral BonusesLatest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 06/30/2025 08:43AM
Maintenance is complete
MONITORING
4 months ago - at 06/30/2025 08:05AM
We’re currently undergoing maintenance, which will take less than an hour.
Services impacted: card purchases, logging in to the app to view your accounts.
Services not impacted: incoming bank transfers, payroll/direct deposit, scheduled/recurring transfers.
Latest Step outages
Intermittent service outages - about 1 year ago
Stocks feature experiencing errors - about 1 year ago
Errors when viewing stock details. - over 1 year ago
Stocks investing Issues - over 1 year ago
Crypto service experiencing errors - over 2 years ago
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