Outage in PrinterLogic

Some US instances receiving "400 Bad Request" errors when accessing instance

Resolved Major
October 29, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
PrinterLogic | SaaS
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/29/2024 10:23PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 10/29/2024 09:31PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/29/2024 08:56PM

We are currently investigating this issue.

Latest PrinterLogic outages

US instances intermittently experiencing 500 Server errors when accessing instance (Admin Console, Self-service portal, Release portal) - 11 days ago
US instances experiencing "404 page not found" errors when accessing instance (Admin Console, Self-service portal, release portal) - about 2 months ago
EMEA instances using the EU OFN (off-network printing) gateway are seeing latency in jobs printing - 3 months ago
Instances using Off Network Printing experiencing latency in jobs printing - 4 months ago
US instances experiencing errors when accessing Admin Console, Self-Service portal, or the Control Panel Application login - 4 months ago

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