Outage in Prisma by Palo Alto

SCM Command Center partial outage - US Prod

Resolved Minor
May 04, 2025 - Started 25 days ago - Lasted about 23 hours
Official incident page

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Outage Details

Impact: Command Center Summary dashboard appears empty with 30-day time-interval filter
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/05/2025 02:59PM

This incident has been resolved.

MONITORING 25 days ago - at 05/04/2025 07:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 25 days ago - at 05/04/2025 03:53PM

Impact: Command Center Summary dashboard appears empty with 30-day time-interval filter

Latest Prisma by Palo Alto outages

DLP Service Degradation - about 12 hours ago
SCM Command Center Dashboards, Activity Insights, and Monitor pages on the US Prod and EU Prod environments are impaired - 5 days ago
SCM Command Center and Activity Insights partial outage - SA Prod - 13 days ago
Prisma Access CIE(Cloud Identity Engine) issue with user group sync - 27 days ago
PAB - SG region - ld proxy is down - 27 days ago

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