Outage in Prisma by Palo Alto

Impact to Prisma Access Management plane on Fedramp Moderate

Resolved Major
August 13, 2025 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Need to monitor Prisma by Palo Alto outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Prisma by Palo Alto, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where new onboardings in compute regions within one of our cloud providers are failing for Fedramp Moderate customers. There is no dataplane impact on any existing SPNs.
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 08/13/2025 06:04PM

This incident has been resolved

MONITORING about 5 hours ago - at 08/13/2025 05:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 6 hours ago - at 08/13/2025 05:10PM

The issue has been identified and we are working to resolve the issue.

INVESTIGATING about 6 hours ago - at 08/13/2025 04:37PM

We are currently investigating an issue where new onboardings in compute regions within one of our cloud providers are failing for Fedramp Moderate customers. There is no dataplane impact on any existing SPNs.

Track All Vendor Statuses & Outages Instantly

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook