Outage in Prismatic

Execution pipeline service degradation on EU-WEST-2

Resolved Major
June 05, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

At approximately 7:00AM Arizona the Prismatic team received several alert notifications for failed executions. Upon investigation it was discovered that a very large volume of executions had started, and autoscaling was not configured with a high enough upper threshold to accommodate. The Prismatic team took action to raise the thresholds and align them with other high-volume stacks, and service was fully restored by 7:20AM Arizona. We will audit and address any similar situations we discover on other high-volume stacks.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/05/2025 07:23PM

At approximately 7:00AM Arizona the Prismatic team received several alert notifications for failed executions. Upon investigation it was discovered that a very large volume of executions had started, and autoscaling was not configured with a high enough upper threshold to accommodate. The Prismatic team took action to raise the thresholds and align them with other high-volume stacks, and service was fully restored by 7:20AM Arizona.

We will audit and address any similar situations we discover on other high-volume stacks.

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