Outage in Procore
Select Tool Degradations
Resolved MajorIncident Report
Summary AI Generated
A third-party vendor issue caused degraded access to several Procore tools — including Documents, Procore Explore, 360 Reporting, and PDF Generation — for approximately 1.8 hours. The vendor implemented a fix, restoring full functionality, and the incident was resolved.
Our engineering team has identified impact to select Procore tools including 360 Reporting, Documents, Procore Explore. This is related to an issue a Third-party Vendor is reporting, we are working towards a solution.
Additional updates will be provided as new information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/10/2026 07:07PM
During the incident, users experienced issues accessing Documents, Procore Explore, 360 Reporting, as well as PDF Generation problems. Our Third-party Vendor has restored normal functionality, this incident has been resolved.
MONITORING
14 days ago - at 07/10/2026 06:02PM
Our Third-party Vendor has implemented a solution to remediate the availability issues with select Procore tools. We are monitoring the situation with the Vendor to ensure a complete resolution.
Additional updates will be provided as new information becomes available.
IDENTIFIED
14 days ago - at 07/10/2026 05:32PM
PDF Generation appears to be experiencing impact as well. We are continuing to investigate impacted components.
IDENTIFIED
14 days ago - at 07/10/2026 05:23PM
Our engineering team has identified impact to select Procore tools including 360 Reporting, Documents, Procore Explore. This is related to an issue a Third-party Vendor is reporting, we are working towards a solution.
Additional updates will be provided as new information becomes available.
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