Outage in ProDeal360
Increased Error Rates with Authentication
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
Our third party provider has resolved the issues on their end. All ProDeal services are operational.
A fix has been implemented allowing users to authenticate, create accounts, and reset passwords.
We are still investigating an issue that is affecting users who try to log in using SSO.
We've identified the cause and are actively working on a work around while AWS resolves their outage.
We are currently investigating an issue our Third Party provider (AWS) is experiencing that is causing some logins on ProDeal to fail or receive an error.
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