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Outage in productboard

Email delivery issues

Resolved Major
November 11, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing issues with email delivery. Users may see issues with invitations and the email integration. We're investigating the issue and will provide a status update once we have more information.
Components affected
productboard Email delivery

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/11/2022 01:51PM

We have resolved this issue. Emails are now being delivered.

IDENTIFIED about 3 years ago - at 11/11/2022 12:48PM

We’re focused on getting things back to normal as quickly as possible. We apologise for the continued trouble. We’ll be back with another update soon.

IDENTIFIED about 3 years ago - at 11/11/2022 10:37AM

We have identified the issue and our team is working on a fix. We hope to get things back to normal as soon as possible. We will share an update soon.

INVESTIGATING about 3 years ago - at 11/11/2022 10:06AM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 11/11/2022 10:05AM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 11/11/2022 10:03AM

We are experiencing issues with email delivery. Users may see issues with invitations and the email integration. We're investigating the issue and will provide a status update once we have more information.

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