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Outage in productboard

Sub-feature updates not syncing from JIRA to Productboard

Resolved Minor
September 20, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Currently, updates on sub-features are not syncing between JIRA and Productboard. Our team is aware of the issue and actively working to resolve it
Components affected
productboard Integrations & APIs

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/20/2024 04:51PM

We have identified the cause of this issue and the team have pushed a fix. If you are still encountering issues, please reach out to support@productboard.com. Thank you for your patience.

IDENTIFIED over 1 year ago - at 09/20/2024 03:56PM

The issue has been identified and a fix is on the way.

INVESTIGATING over 1 year ago - at 09/20/2024 03:47PM

Currently, updates on sub-features are not syncing between JIRA and Productboard. Our team is aware of the issue and actively working to resolve it

Latest productboard outages

Elevated Latency on Query Engine - about 2 months ago
Delays on boards. - 2 months ago

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