Outage in productboard
Elevated Latency on Query Engine
Resolved MinorIncident Report
We are currently investigating increased latency in our Query Engine. The issue is caused by a high volume of incoming events originating from a single space.
Impact: Some customers may experience delays in seeing updates or changes reflected on their boards.
We’re working to mitigate the event load and restore normal performance. Updates will be provided as we learn more.
Components affected
productboard Web applicationTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/04/2025 07:18PM
This incident has been resolved.
MONITORING
4 months ago - at 12/04/2025 07:08PM
We are currently investigating increased latency in our Query Engine. The issue is caused by a high volume of incoming events originating from a single space.
Impact: Some customers may experience delays in seeing updates or changes reflected on their boards.
We’re working to mitigate the event load and restore normal performance. Updates will be provided as we learn more.
Latest productboard outages
Productboard doesn't load or shows errors - about 6 hours ago
Board Performance Issues - about 1 month ago
Documents don't load - about 1 month ago
Productboard components may not load - about 1 month ago
Payment processing disruption - about 1 month ago
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