Outage in productboard
Elevated Latency on Query Engine
Resolved MinorIncident Report
We are currently investigating increased latency in our Query Engine. The issue is caused by a high volume of incoming events originating from a single space.
Impact: Some customers may experience delays in seeing updates or changes reflected on their boards.
We’re working to mitigate the event load and restore normal performance. Updates will be provided as we learn more.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 12/04/2025 07:18PM
This incident has been resolved.
MONITORING
about 5 hours ago - at 12/04/2025 07:08PM
We are currently investigating increased latency in our Query Engine. The issue is caused by a high volume of incoming events originating from a single space.
Impact: Some customers may experience delays in seeing updates or changes reflected on their boards.
We’re working to mitigate the event load and restore normal performance. Updates will be provided as we learn more.
Latest productboard outages
Delays in Old Boards Synchronization and Updates - 15 days ago
We're experiencing degraded performance - 16 days ago
Delays on boards. - 21 days ago
Insights Boards not loading - about 1 month ago
Insight board performance issues - about 1 month ago
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