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Outage in productboard

Delays When Saving Changes for Selected Actions

Resolved Minor
February 05, 2026 - Started 2 months ago - Lasted 27 minutes
Official incident page

Incident Report

We are currently experiencing an issue that prevents the following actions from saving: entity conversion, archiving, and description updates. We’ve identified the root cause and our team has implemented a fix. We're monitoring the situation and will share another status update soon. We’re sorry for the inconvenience.
Components affected
productboard Web application

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/05/2026 10:30PM

The backlog has now been fully processed and new actions will process normally. We appreciate your patience and apologize for any inconvenience this caused.

MONITORING 2 months ago - at 02/05/2026 10:25PM

The service is recovering and we are now processing the backlog of these actions. Some customers may experience delays with the mentioned actions. We will continue to monitor the service to ensure it remains stable.

MONITORING 2 months ago - at 02/05/2026 10:04PM

We are currently experiencing an issue that prevents the following actions from saving: entity conversion, archiving, and description updates. We’ve identified the root cause and our team has implemented a fix. We're monitoring the situation and will share another status update soon. We’re sorry for the inconvenience.

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