Outage in productboard
Degraded Insights Analysis in Spark
Resolved MinorIncident Report
We are currently investigating an issue where some Spark insights analyses may use outdated note content due to an upstream problem with our AI provider. Impact is limited to the quality of insights analysis; all other Productboard functionality remains available, and we will share further updates here as our provider implements a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 02/12/2026 11:53PM
This incident has been resolved.
MONITORING
20 days ago - at 02/12/2026 04:48PM
The issue has been mitigated and we're currently monitoring it.
INVESTIGATING
20 days ago - at 02/12/2026 03:23PM
We are currently investigating an issue where some Spark insights analyses may use outdated note content due to an upstream problem with our AI provider. Impact is limited to the quality of insights analysis; all other Productboard functionality remains available, and we will share further updates here as our provider implements a fix.
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